General Enquiries

“Al Mouj Muscat’s exceptional facilities are matched with an unparalleled customer service experience. A team of professional executives is always available to respond to your needs in a friendly, prompt and reliable manner. We strive to provide our valued customers with personalised service covering a range of enquiries all throughout the customer journey starting from the time of purchase, such as:

Contracts and agreements
Payment-related information
Handover of property
Quality assurance standards
Utilities enquiries
Home warranty requests
Title deed registration
Visa and residency procedures
Transfer of ownership
General enquiries

Contact Details
Toll Free: 80077776
Contact Centre: +968 24534444
Emergency Number: +968 24534555
Fax: +968 24534401
Office Timing: 8:00am to 4:30pm.”

When will I receive my title deed and what is the process required to get my title deed?

Title deeds are not necessarily ready at the time the property is completed. Sometimes it takes time as we need to liaise with Ministry of Housing and Urban Planning. Once the title deeds are ready to be issued, an email from Al Mouj customer service team will be sent to the owners of the property confirming that the title deeds are ready to be issued. All the information will be provided in the email.


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