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Our Community

Community Newsletter

Testimonials

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Initially, I fell in love with the views, the marina, the sunsets. But as I settled in, I realized the rich and rewarding lifestyle I can enjoy in my new home.

Ali Al Habsi
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Enjoying the most stunning oceanfront view during my morning routine

Basma Al Issa
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Al Mouj really offers endless opportunities to make the most of every day and live life inspired

Rachel George

Factsheets and Forms

General Questions

General Enquiries

Al Mouj Muscat's exceptional facilities are matched with an unparalleled customer service experience. A team of professional executives is always available to respond to your needs in a friendly, prompt and reliable manner. We strive to provide our valued customers with personalised service covering a range of enquiries all throughout the customer journey starting from the time of purchase, such as:

  • Contracts and agreements
  • Payment-related information
  • Handover of property
  • Quality assurance standards
  • Utilities enquiries
  • Home warranty requests
  • Title deed registration
  • Visa and residency procedures
  • Transfer of ownership
  • General enquiries

    Contact Details
    Toll Free: 80077776
    Contact Centre: +968 24534444
    Emergency Number: +968 24534555
    Email: [email protected]
    Fax: +968 24534401
    Office Timing: 8:00am to 4:30pm.
After settling the initial 10% payment at the Sales office, how will I know that construction on the property has started?
You will receive an email from our customer service confirming that construction on your property has started. Please ensure that the email provided is active and up to date.
Can I sell my property while its under construction?
Yes, you can. You must however settle at least (40%) of the value of the property before doing so. You will then need to contact our customer service team who will inform you of all the requirements. You may send them an email on [email protected]
Does Al Mouj Muscat deal with a specific bank to arrange for a mortgages?
Al Mouj Muscat has an agreement with the following banks:Bank Muscat, HSBC, Oman Arab Bank, Bank Beirut, National Bank of Oman, Bank Nizwa and Bank Dhofar. You may approach the mortgage departments of the aforementioned Banks directly.
When will I receive my title deed and what is the process required to get my title deed?
Title deeds are not necessarily ready at the time the property is completed. Sometimes it takes time as we need to liaise with Ministry of Housing and Urban Planning. Once the title deeds are ready to be issued, an email from Al Mouj customer service team will be sent to the owners of the property confirming that the title deeds are ready to be issued. All the information will be provided in the email.
Will I be entitled for a residence visa during the construction period?
Please refer to our Service Guide of Visa
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